Yes, it's almost Valentines Day! Time to buy valentines day gifts, even if the love of your life has said they don't want anything this year. Trust us, they do!

We've found some perfect gifts for him or for her, just visit our Valentines Day page.

And if you're single on Valentines Day why not treat yourself to something special?

That's it, we've just had confirmation from a merchant that the final Christmas shopping customer who made a complaint to us about a Shopsafe listed online shopping site has received their goods. A bit late I know, but better than nothing.

We had a great deal of complaints about goods not arriving, arriving in poor condition or the wrong thing turning up, but considering the huge increase in online shopping over Christmas I don't think we saw a like for like increase in complaints, which hopefully indicates that in 2005 online shopping sites got their acts together!

All of the complaints were sorted out, we either arranged a different delivery date or a refund. A couple of sites lost their Shopsafe approved status, but if they can't fulfil their promise then we don't want them listed.

If you have a problem with a Shopsafe listed web site, and no one else can help, maybe you could try our complaints forms.