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Does the British winter make you want to book your summer holiday? 

Wednesday, February 17, 2010

Every year, as December approaches and the yuletide joie de vivre takes hold, we find ourselves yearning for a traditional white Christmas. Three weeks and thirty inches of snow later, we're invariably reduced to the end of our tether. If the winter of 2009 / 2010 was anything to go by, we no longer seem able to cope with those sub-zero temperatures, icy roads and flurries of snow. As we sit huddled around our fireplaces, the national grid stretched to the hilt, we might well wonder whether the old Dunkirk spirit also got buried in the snow.

Soon enough, barely have the Christmas bells stopped ringing and the holiday ads are all over the TV, promising us a cheap escape to paradise by the summer if we book early. How we fall for those tried and tested marketing ploys. Fair enough, if they get us to where we want to be, it is a win-win situation. In any case, the idea of a summer holiday gives the family something to talk about to get them through the post-Christmas boredom and the breadwinner is always more easily persuaded while under the influence of sherry and mince pies.

We all hate the cold, the driving rain, the wind, the fog and the snow and ice, not to mention those dreary January mornings when all we want to do is hibernate until Spring. So does the British winter make us want to book our summer holiday? The travel industry would answer a resounding yes, with package holiday sales reaching their peak in the post-Christmas period year upon year.

On the other hand if you are going to wait until summer to take your holiday, you might just miss out on the very best time to visit some of the world's most exotic locations. Visit Thailand in September for example and you are likely to make more use of your umbrella than your swimsuit. The same goes for India in July and Kenya in May. Head to the Caribbean in August and you may just be blown away, not by the stunning palm-fringed beaches but by the latest hurricane. Also if you hate what humidity does to your hair, avoid Costa Rica in May. Generally speaking, Europe and the Mediterranean are a safe bet in the summer months, leaving many exotic locations at their best at times such as February or November, which can be a disadvantage when we want to space out our precious work-breaks as evenly as possible.

The moral of the story? When the sun-drenched ads beckon, do not book hastily, under the influence of that winter-propelled desperation. Choose your destination with thought, which means researching exactly when the climate will be right for you, whether that be the lowest level of rainfall, the most comfortable temperatures, the lowest humidity or a combination of everything. Your annual holiday is probably the biggest investment you make each year and nobody wants to be in the wrong place at the right time, or worse still, the right place at the wrong time.

"Goods I Bought Online were Confiscated by the Police!" 

Thursday, February 04, 2010

Online shopping has grown in popularity over recent years, as consumers have become familiar and in many respects dependent on the convenience and simplicity of buying goods over the internet. At Christmas, the urge to buy gifts online is encouraged by discount prices and fast delivery options, whilst the current winter cold snap has also driven many people away from the high street to the relative warmth and comfort of their computers. However, shopping online continues to pose a significant risk to consumers in a number of ways. Credit card theft and rogue traders are among the most pressing concerns, which is why some consumers have failed to take to internet shopping as many others have done so. The decision of these apparent Luddites is occasionally vindicated when major online retailers are compromised by hackers, but by far the most worrying aspect of shopping online is whether the retailers themselves can be trusted.

A friend of mine bought his wife some Ugg boots before Christmas.  They were her main present, so he was extremely disappointed when they didn't arrive in time for Christmas.  He couldn't get in touch with the retailer at all, and was starting to get worried when a letter form the police arrived.  It told him that the goods he had bought were couterfeit, and they had been destroyed.  And there was no chance of a refund.

As we now inow, police in the UK carried out the biggest operation of its kind in order to crack down on rogue online traders. In total, the Metropolitan Police shut down 1,219 websites that were either fake, fraudulent or dealt with counterfeit goods. In many cases, customers who had purchased products from the rogue websites either received nothing at all or had their credit card details stolen, whilst the more unfortunate consumers experienced both. The Metropolitan Police decided to close down the sites at the start of what is traditionally seen as the busiest shopping period of the year, just a few weeks ahead of Christmas.

Working with Nominet, which is the organisation responsible for issuing and managing domain names in the UK, many illegal websites were closed down that were actually based in foreign territories. In particular, networks of criminal gangs in Asia and Russia, who are estimated to generate millions of pounds from fraudulent websites in the run-up to Christmas, were thought to be behind many of the websites closed down by police. As such, tracing and apprehending those in control of such websites is anything but straightforward, so consumers who have lost out to them must rely on their credit card providers for refunds; although, as most victims of credit card fraud and rogue online trading will testify, the route to redress is far from uncomplicated.

The Metropolitan Police's e-crime unit shut down domains such as Australiaugg4shop.co.uk, hotlinksshop.co.uk and etiffany-shop.co.uk, which hardly have the appearance of respectable traders but were evidently convincing enough to fool many shoppers. It is always important to note that, before buying from a website, its security and authenticity ought to be clearly demonstrated. In this respect, only those sites that offer secure transactions (SSL), clear returns policies and customer contact details should be used..

Among the 1,219 fraudulent websites closed down by the Metropolitan Police, more than 400 advertised the popular and fashionable Ugg boots. However, in many cases the boots on offer were counterfeit items, whilst other sites simply lured customers in with too-good-to-be-true discounts without ever supplying the boots (genuine or otherwise). In fact, during the past 12 months, customs officers have seized around 20,000 pairs of counterfeit Ugg boots and, with the January sales approaching, this figure is expected to rise substantially.

I asked my friend if he'd found the site on Shopsafe.  Of course, I already knew the answer, so when he said he hadn't, I reminded him to make Shopsafe.co.uk his starting point for online shopping.

Valentines Day Newsletter 

Tuesday, February 02, 2010

We sent out our Valentines Day newsletter this morning, with gift ideas, offers and voucher codes. If you're not receiving it, make sure you register, and you won't miss out.

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